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At Harmoni World, customer satisfaction is important to us. We strive to ensure that every product meets your expectations. If you are not fully satisfied with your purchase, please review our Refunds and Returns Policy below.
Customers may request a return within 7 days of receiving their order. To be eligible for a return, the item must:
Products returned without prior approval may not be accepted.
The following items are not eligible for return or refund:
To initiate a return, please contact our support team at [email protected] within 7 days of delivery. Please include:
Our team will review your request and provide return instructions within 2–3 business days.
Once the returned item is received and inspected, refunds will be processed within 5–10 business days. Refund approval depends on the condition of the returned product.
Since Harmoni World only offers Cash on Delivery (COD), approved refunds may be issued through bank transfer or another mutually agreed refund method.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We may request photos or additional details to verify the issue before arranging a replacement or refund.
Exchanges may be accepted for defective or damaged items, subject to product availability. Exchange requests must be submitted within 7 days of receiving the product.
Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error.
If you have not received your refund within the stated processing timeframe, please contact us at [email protected] for assistance.
If you have any questions regarding our Refunds and Returns Policy, please contact:
Email: [email protected]